Return and Refund Policy

At Sarthi Home Services, we strive to deliver reliable and high-quality home repair solutions. If you're not satisfied with a service, we’re here to make it right.

Eligibility for Refunds   Refunds may be issued under the following conditions:

• Service was not delivered as scheduled
• Technician did not arrive or complete the assigned task
• Service quality was below acceptable standards, verified by our team
• Duplicate payments or billing errors

Non-Refundable Situations

• Services already completed and approved by the customer
• Cancellations made less than 2 hours before scheduled time
• Package subscriptions after the first service has been availed

Refund Process   To request a refund, please contact us at support@sarthihomeservices.com or call +91 9219905005 within 48 hours of the service. Our team will review your request and respond within 3 working days.

Mode of Refund   Approved refunds will be processed via the original payment method within 7–10 business days.

Policy Updates   We may revise this policy from time to time. All changes will be updated on this page.

Last updated: October 2025